Career opportunities

Open positions:

• Associate Clinical Data Project Manager
• Client Support Representative
• Research Associate
• Research Associate (2 positions)
• Research Scientist / co-PI
• Sr. Project Manager
• Administrative Assistant
• Senior Clinical Research Associate
• Software Test Engineer
• Sr. Service Desk Specialist
• UNIX Administrator

All Positions

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Administrative Assistant

Chapel Hill, NC

(Job Code: 00445) - Apply...

Rho, Inc. is seeking an individual to provide administrative support, interact with internal and external clients with a professional demeanor, complete special projects as assigned, and process correspondence and other documents.

Responsibilities include:

• Administrative work as Assistant to the VP of Business Operations.
• Making travel arrangements and being the liaison between Rho, Inc. and the travel company. Providing administrative support for all departments.
• Working at the front desk as a backup answering and screening telephone calls on a multi-line system, arranging overnight shipments and mailing and maintaining office supplies.
• Other responsibilities include interacting with vendors, completing special assigned projects, and processing various correspondence and documents.

The candidate must be a team-oriented professional with strong initiative. Candidates must be highly organized with exceptional attention to detail, have strong written and oral communication skills, prioritization skills and be able to work under tight deadlines. The candidate must have the ability to multi-task, have excellent inter-personal skills, maintain confidentiality and use of good judgment and sensitivity. Basic Qualifications:

• Associates Degree in Business or Secretarial Sciences and 3 years of administrative experience or Bachelor's Degree in Business (or related field) and 1 year of administrative experience or 5 years of related administrative experience and no degree. Will consider equivalent amount of education and experience.
• Candidates must have thorough knowledge of Windows application including Word, Excel, Outlook and PowerPoint.

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Associate Clinical Data Project Manager

Chapel Hill, NC

(Job Code: 00450) - Apply...

The person in this position possesses a strong knowledge of the data management process. Responsible for leading the data management activities on one or more projects, facilitating tasks within the centralized data management team and interfacing with the client and project team. Ensures that data management services are delivered in a consistent, high-quality manner. May serve as a data management representative during the business development process.

Essential Duties and Responsibilities include the following (additional duties may be assigned):

Project Management Duties:

• Responsible for timely and accurate delivery of all data management deliverables

• Serves as the project and Sponsor liaison for all data management issues, providing appropriate level of communication and customer service, and with supervision, recognizes additional business opportunities

• Maintains contact with project stakeholders to determine project requirements and level of satisfaction with progress and performance

• Communicates clearly and effectively with the internal project team members (including but not limited to, project managers, statistical programmers, CRAs, Software Developers and Biostatisticians) and Sponsors

• Plans, implements, supervises and conducts clinical data activities for multiple Phase I – Phase IV clinical trial projects

• Participates in the logistical setup of new projects including activities related to project initiation

• With supervision may assist contracts and business development with RFIs, RFPs and bid defenses

• Establishes and maintains data management deliverable timelines

• Participates in project team meetings and ensures effective team operations

• Tracks data management action items and follows-up with team members, as needed

• Reviews and maintains data management related project documents, files and correspondence

• Ensures that all data management aspects of projects are performed in compliance with corporate standard operating procedures (SOPs), Sponsor SOPs (if applicable), Federal law, and ICH and Good Clinical Practices (GCP) guidelines, where applicable

Data Management Duties:

• Reviews study protocols to ensure customer requirements are accurately captured and ensures consistency across client studies

• Performs study setup, testing and system validation.

• May oversee the set up of the clinical database, including developing the structural specifications and project set up in the Data Management System

• Creates and maintains data management plans

• Oversees the development and testing of study-specific validation plans

• Oversees the creation of all project files, study-specific guidelines and forms, and status reports

• Is integral in the design, development, and production of case report forms

• Identifies project resourcing needs and communicates those through the appropriate channels

• Maintains a knowledge of the pharmaceutical and data management industries and the regulations, guidelines, and guidances that pertain to the conduct of clinical trials

• Provides study specific training as appropriate

• Ensures quality control procedures are properly planned and implemented in a timely manner for all studies

• Performs aggregate data review and reports any trends through the appropriate channels

• Oversees the query generation and resolution process

• Oversees all closure and database lock activities

Qualifications:

The successful candidate will have a Bachelors degree and 4 - 6 years of related experience or training; experience must include 2 years of direct data management or project management experience, preferably in the clinical trial industry.

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Client Support Representative

Location: Chapel Hill, NC

(Job Code: 00444) - Apply...

Responsibilities:

Successful candidates will receive on-the-job training to become knowledgeable in all areas of Rho’s custom-built software applications including: Randomization systems, Electronic Data Capture systems, Lab Tracking systems, Web Site Administration and manual backup processes and procedures. Training will also include any third party software applications that Rho is contracted to support.

Typical daily activities include:

• Assisting customers and clients with software-related questions, study drug tracking and user provisioning

• Assisting Software Development with validation testing for application releases and updates, and

• Developing software-specific reference materials.

Basic Qualifications:

• One year experience within customer service or technical support

• Strong analytical and problem solving skills

• Effective and demonstrable oral and written communication skills, specifically including the ability to listen carefully and empathically

• Complete comfort using and troubleshooting computer and software issues

• Ability to provide high quality customer service for both incoming and outbound calls

• Ability to shift and regain focus quickly

• Ability to handle confidential data discreetly and carefully

• Ability to work with limited supervision in a team environment

• Ability to be on-call (this responsibility is shared among members of the client support team) outside of normal business hours

Preferences:

• BS preferred, BA accepted.

• 1+ year prior experience working in customer service, preferably in a software or IT related area.

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Research Associate

Chapel Hill, NC

(Job Code: 00449) - Apply...

This position provides research support for clinical trials. Duties include using Excel and Word under the direction of the Sector Leader, Project Leader, Project Manager, Lead Clinical Research Associate to create deliverables for Sponsors in the pharmaceutical industry. ****

Specific job duties would include (but are not limited to):

• Assist with the coordination of development of deliverables to Sponsors.
• Assist with quality review of deliverables to Sponsors.
• Use Microsoft Office tools to document team decisions, timelines, and coordination of tasks.

Requirements:

Bachelor's degree with some exposure to research methods and analysis of data is required. This individual must also be able to work independently in a team-oriented environment, have a desire to learn new skills, have strong analytical skills, pay close attention to details, and possess good written and verbal communication skills. Individual should have long term career interest in clinical research.

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Research Associate (2 positions)

Chapel Hill, NC

(Job Code: 00443) - Apply...

The Research Associate will assist project managers in day-to-day operations of federally-funded multi-site research studies.

Responsibilities may include:

• Writing external correspondence, such as emails, memos, minutes and reports
• Creating and formatting study-related documentation and training materials
• Maintaining project website
• Creating slide presentations and process flow diagrams
• Communicating with internal and external project staff
• Filing, copying and faxing
• Processing and tracking project expenses
• Meeting set-up and coordination

This is an entry-level position. This is not a laboratory research position.

• Bachelor’s degree in a scientific field or a related area of study with research emphasis
• Past experience working with data or on research studies is desired.
• Must have effective oral and written communication skills, strong internet research skills, proficiency in MS Office Suite (Word, Excel, and PowerPoint). Experience with Microsoft Visio a plus.
• Must have strong organizational skills, be able to multi-task, meet deadlines, and proof own work.
• The ability to balance team and individual responsibilities is essential.

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Research Scientist / co-PI

Chapel Hill, NC

(Job Code: 00451) - Apply...

This fulltime position is part of a multi-disciplinary team that is providing clinical research operations and management support to a large portfolio of NIH-sponsored clinical trials and observational studies. The co-principal investigator will provide scientific leadership to the team as the team works with investigators to develop, implement, and management clinical studies. Tasks under the contract involve clinical trials infrastructure support and direct investigator support. At Rho, Inc., the contract is led by a principal investigator and supported by a small core team of fulltime employees and staff from each of the Rho Departments.

Responsibilities may include, but are not limited to:

• Assisting the Principal Investigator in providing scientific and managerial leadership for the contract
• Representing the contract in meetings internal to Rho
• Representing Rho and the contract in meetings external to Rho, such as meetings with the contract project officer, project leadership, and project supported investigators
• Leading internal protocol review teams and writing protocol reviews that incorporate input from the review team
• Leading protocol teams that develop new research protocols or revise existing research protocols
• Directly supervising the contract’s program director and working with the program director to ensure that staffing requirements are met and that financial and activity reports are completed well and on time
• Providing protocol-related training to the Rho staff at least quarterly

• MD or PhD from an accredited college or university program, preferably in Biostatistics
• A minimum of 4 years of research experience (may include training.
• Experience in developing and writing a research protocol and protocol-related documents
• Must be able to speak clearly and persuasively in positive or negative situations, to listen well and get clarification, and to respond well to questions
• Skilled at oral presentations
• Must possess excellent writing skills

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Sr. Project Manager

Location: Chapel Hill, NC

(Job Code: 00447) - Apply...

Rho, Inc. is seeking a Senior Project Manager to be responsible for the overall management of clinical trial programs in various therapeutic areas.

Responsibilities include:

• planning and managing large multicenter clinical trials
• providing leadership to multi-disciplinary project teams and to other project managers
• presenting at project and client meetings
• ensuring project work is delivered on time, within budget and according to client expectations
• reporting project status to Senior Management.

Rho offers a friendly, small company atmosphere with opportunities for growth in a dynamic and challenging industry.

Qualifications:

The ideal candidate will have exceptional communication, presentation and problem-solving skills, as well as a demonstrated ability to lead project teams and provide outstanding customer service. BA/BS degree, strong MS Office skills, and 5+ years Project Management and clinical monitoring experience in pharmaceutical, biotechnology, or CRO industry required. Supervisory experience preferred.

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Senior Clinical Research Associate

Home Based

(Job Code: 00440) - Apply...

The Senior CRA role is integral to driving project success. This position will independently manage and monitor clinical trial sites, and will function as the Lead CRA on select projects. In the Lead role, this position will be responsible for providing direction to and training for other CRAs assigned to those projects. The Sr. CRA will be responsible for ensuring that sites and CRAs operate in compliance with study protocols, Rho SOPs, ICH/GCP guidelines, and Federal Regulations.

The Sr. CRA will also:

• Proactively drive project success, including working closely with Project Managers to develop and implement enrollment strategies
• Support the management and development of other CRAs
• Attend and present at meetings and conferences, including Investigator Meetings
• Provide skilled review of study protocols
• Work effectively with Study Coordinators
• Participate in the RFP process, including business development meetings

• BA/BS, preferably in a life science, nursing, pharmacy or related field
• Broad range of therapeutic experience
• Superior written and verbal communications skills
• Demonstrated ability to train, mentor, and lead clinical research staff
• The ability to constructively interact directly with sponsor personnel

The qualified individuals will have approximately 4 years on-site monitoring experience within the CRO, pharmaceutical, or biotechnology industry. This position requires between 50-65% travel and is home based in the west coast or southwest region.

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Software Test Engineer

Location: Chapel Hill, NC

(Job Code: 00439) - Apply...

The Software Test Engineer is responsible for developing, documenting and executing test plans and test data for business application software. This can also include creating automated test suites for the software being tested using an automated testing tool. Bachelor’s degree in Computer science or related field is preferred. Successful candidates should possess a minimum of two years experience in the software testing field and have experience and proficiency with generally accepted programming concepts, standards, and techniques.

Knowledge and experience with the following is highly desired:

• Developing test plans for applications based on descriptions in functional specifications.
• Setting up and maintaining defect lists for applications currently in testing using bug tracking software such as FogBugz or Mantis.
• Thoroughly documenting every step in the testing process to provide software developers with detailed explanations of defects and the means to reliably reproduce the defects – this includes in depth analysis of discovered defects with the goal of providing additional information that may aid a developer in determining the cause and scope of the problem.
• Writing, testing and editing formal test scripts as well as executing test scripts as needed and recording the results.
• Understanding web based software products and their environment (web servers, etc.).
• Writing, running and troubleshooting automated test suites with a software tool such as QA Wizard Pro for web based software.
• Ability to download, install and configure software that may be needed for working on a given project. Examples may be Java, Firefox, database tools, etc..
• Experience with relational database concepts and tools such as dbVisualizer.

Other important knowledge areas for this position include the following:

• SAS
• Java
• SQL
• Working in a federally regulated environment with validated software

Candidates must be professional, team-oriented and have strong initiative. Must be highly organized with exceptional attention to detail and should possess the ability to multi-task effectively. Ideally candidates should have strong written and oral communication skills with the ability to communicate effectively at both a technical and non-technical level.

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Sr. Service Desk Specialist

Location: Chapel Hill, NC

(Job Code: 00446) - Apply...

The Senior Service Desk Specialist is part of an internal Technology customer service team that maintains, analyzes, troubleshoots, and resolves PC hardware and software issues as well as identifies network problems related to PCs. Responsibilities include installing and configuring PC software and hardware, and performing repairs, upgrades, and replacements as needed. This position also performs systems administration on various network platforms including supporting the systems engineers with maintenance activities. Lastly, this position is expected to mentor and train other Service Desk specialists in the various aspects of managing a Windows Active Directory environment. The responsibilities of this position fall into four major categories – customer service, process/systems administration, technical support and request fulfillment.

• Provide customer service to internal users (both local and remote) via respectful interactions while providing timely and effective services including willingness to work flexible and/or non-traditional hours as necessary
• Manage service ticket queue, escalations and follow-ups
• Troubleshoot, diagnose and resolve complex PC and network/connectivity problems
• Contribute to technical documentation in the internal knowledge base and ensure new/updated processes are followed consistently across the service desk
• Provision hardware (workstations, Cisco VoIP telephones, other end-user peripherals) and perform software installations
• Perform user administration in a Windows Active Directory environment, including modifying file and group permissions
• Support, implement and use Windows XP/7, corporate OS deployment (Ghost, Sysprep, MS SCCM) and Enterprise backup software (NetVault)
• Provision, configure, and maintain existing and new ESXi hosts for guest remote desktop access
• Install, configure, maintain and troubleshoot enterprise printers and print servers
• Perform regular tape backups for offsite storage and recovery and monitor Enterprise backup systems
• Assist senior engineering in maintaining and administering Windows servers (including Exchange, eVault, MS SQL, SharePoint)
• Provide relevant application end user training to ensure smooth client implementations and production use of various software applications

Education and/or Experience: 5 or more years experience in providing administration of Windows Active Directory environment including experience in a Help Desk, Service Desk or call center environment. 2-year technical degree or equivalent required – Bachelor’s degree is a plus. Preferred certifications include A+ and Microsoft Certified Professional or higher. Technical Skills

• Proficient in Windows 7, Windows XP and MS Office 2007 or later
• Installation, configuration and maintenance of HP enterprise printers
• Windows Server 2003/2008 user administration
• Working knowledge of corporate Microsoft Exchange 2003 or later administration
• Working knowledge of corporate OS deployment required (Ghost, Sysprep, Microsoft SCCM)
• Working knowledge of Enterprise backup software (NetVault)
• Working knowledge of MAC OS and MAC devices (iPads, Macbooks, etc)
• Experience supporting and configuring mobile devices
• Solid understanding of LAN design, network protocols, client configuration

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UNIX Administrator

Location: Chapel Hill, NC

(Job Code: 00434) - Apply...

The UNIX Administrator is responsible for assisting in the design, installation, execution, administration, and maintenance of the company's UNIX servers, network and related operations equipment, including switches, routers and firewalls. This includes responsibility for monitoring the network and various systems using network monitoring tools. This position will also be responsible for the company’s public website and related web development activities. Lastly, this position will assist the networking team with major and minor projects and may perform the role of more senior experienced members on the network team when they are not available. Bachelor's degree in Computer Science or Information Systems is preferred. Successful candidates should possess 3+ years of experience with Linux/Unix network administration.

Experience with the following is desired:

• LAMP environments (Linux, Apache, MySQL, PHP)
• Drupal (front/backend administration, module development)
• General programming/scripting ability for system administration
• Virtualization (VMWare vSphere/ESX)
• Tomcat, JREs
• Open source mail servers (i.e. sendmail, postfix, cyrus)
• Open source environments
• Network design practices, principles and techniques, including common security best practices

Other important knowledge areas for this position include any of the following:

• A solid understanding of Linux (i.e. RedHat/CentOS/Debian) and/or BSD operating systems from a system administration perspective
• A solid understanding and practical knowledge of TCP/IP, DNS, SMTP, DHCP and other networking protocols
• A solid understanding of web technologies (object oriented PHP programming, HTML/CSS, JavaScript/DOM)
• Strong troubleshooting and analytical skills

Candidates must be professional, team-oriented and have strong initiative. Must be highly organized with exceptional attention to detail and should possess the ability to multi-task effectively. Ideally candidates should have strong written and oral communication skills with the ability to communicate effectively at both a technical and non-technical level.

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Affirmative Action Information

Rho, Inc. is an Equal Opportunity Employer. At Rho, we consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status or any other legally protected class. Rho is also a Federal contractor. Federal law requires certain Federal contractors and subcontractors to take affirmative action to employ and advance in employment minorities and females and to maintain race, ethnicity and gender information on all persons seeking employment with Rho.

Providing the demographic information requested on the Rho Careers page, is strictly voluntary. All information provided will be kept confidential and declining to provide this information will not subject you to any adverse treatment in the either the application or the hiring process. The information you submit will be used for Federal record-keeping and reporting purposes and only in ways that are not inconsistent with applicable law.

E-VERIFY Statement

Rho participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

ADA Reasonable Accommodation Information

If you are a qualified individual with a disability or you are a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access http://www.rhoworld.com/rho/career-center as a result of your disability. You can request reasonable accommodations by calling (919) 408-8000 or emailing careers@rhoworld.com.

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